Please inform Appartement Gästehaus Bergkristall in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. This property will not accommodate hen, stag or similar parties. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. If travelling with children, please inform the property about their age in advance. Contact details are stated in the booking confirmation. Please note the saunas limited opening hours: - completely closed from May to October - from December to late April the sauna is closed on Saturdays and Sundays - in November it is open every day from Monday to Sunday