Special check-in instructions The front desk is open during the following times: • Monday - Friday: 8:30 AM - 5 PM The check-in location differs from the property location. To check in, go to Shop 9/13 Mooloolaba Esplanade, Mooloolaba, QLD, 4557. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Reception hours are 9:30 AM-2:30 PM on Sunday; 10 AM-2 PM on public holidays. For more details, please contact the property using the information on the reservation confirmation received after booking. Guests will receive an email with instructions for check-in after booking. Mandatory booking fees are included in this property's rental rate, as displayed at the time of booking. The name on the reservation must match the name on the guest's photo identification provided at check-in. For more details, please contact the property using the information on the reservation confirmation received after booking. Know Before You Go • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Crib (infant bed) fee: AUD 75.0 per week The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: • Breakage deposit: AUD 200 per stay We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.