The following charges may be collected from guests at the accommodation: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%). Please inform Pacific Blue in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties. Due to annual maintenance works, the heated swimming pool will remain closed from 1st March to 1st June 2017. Apologies for any inconvenience this may cause. Please note guests should contact the property if making a short-notice reservation for the same day. Please note the key to access the pools, hot tub, sauna, fitness centre and general areas can be requested in the lobby. If interested in the guided tour service, please notify the property in advance. Please note the service has an extra fee. The property recommends the following transportation options: If driving from Santiago: Drive towards Viña del Mar and once there, you can drive to Reñaca. Take Angamos street (Ositos) to Costa de Montemar in Concón. From the bus terminal in Viña del Mar: Take any bus with sign Concón via Ositos (trip lasts 30 minutes costs approximately 400 Chilean pesos). Get off 1 stop after the Jumbo supermarket. Use entrance which says Costa de Montemar and head towards the ocean. After 3 buildings, you will find a small street which says Mirador Sur. Take the street down to Panorama Building (our location). Managed by a private host