Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk opening hours 09:00 - 05:00. Please inform Son Bou Playa Gold in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. This property will not accommodate hen, stag or similar parties. Please note that there is an extra charge for the sun loungers and hammocks at the swimming pool. Cleaning will only be offered once a week for more than 7 nights reservations. This accommodation is on a "self-catering" basis, that is, accommodation only, so no supermarket products or food services etc. are provided, so the client must self-cater.