Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. This property will not accommodate hen, stag or similar parties. Please inform 4 Santiago Playa Tenerife in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. A damage deposit of EUR 150 is required on arrival. This will be collected as a cash payment. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via bank transfer, subject to an inspection of the property. Please note that guests are only allowed to use the 2 swimming pools at the property. Please note that late check-in after 21:00 is available under request, and carries a surcharge of EUR 10.