Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk opening hours 09:30 - 00:00. Please let Apartamentos Gemelos II - Beninter- know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property. Please note key collection takes place at Viajes Beninter, located very near to the apartments, on 6 Calle Ibiza. Office opening hours are: Monday to Friday: 9:30 to 13:30 and 16:00 to 19:00. Saturday: 9:30 to 13:30. It is necessary to confirm the arrival time 48 hours before. Contact details are provided in the booking confirmation. A refundable deposit of EUR 200 is payable in cash on arrival. Guests arriving outside of opening hours are kindly requested to pick up keys at Hotel Castilla, located 50 metres away at Number 3, Calle Jaén. Photo ID for all guests must be presented upon check-in. Should guests arrive outside office opening hours, they must present their ID at the Viajes Beninter office the next day. Important! : Parking is not guaranteed, it will be confirmed on arrival upon availability. A EUR 30 deposit for parking keys will be required if parking is confirmed. Please also note that the façade is currently being renovated. This may cause some minor disturbances.