Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Please inform Los Gemelos 20 - Aloturin Benidorm in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. This property will not accommodate hen, stag or similar parties. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. A damage deposit of EUR 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. Please note that pets are allowed for a surcharge of EUR 3 per day, to be paid upon arrival. Check-in outside reception hours carries a surcharge.