Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Please inform Rinconada Real Bungalows- Ap2000 in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. A damage deposit of EUR 240 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note the following key collection hours: From Monday to Friday, from 01 April to 31 October: 10:00-14:00 and 17:00-20:00. From Monday to Friday, from 01 November to 31 March: 09:30-14:00 and 16:30-19:00. On Saturdays all year around: 10:00-14:00. Guests arriving outside these times are kindly requested to inform the property in advance and send a photocopy of their passport. Contact details can be found on the booking confirmation. Please note that in accordance with local laws, properties are not obliged to admit groups on stag or hen parties. Please note the booker must be present at check-in. For arrivals outside booking hours, please contact the property to arrange payment.