Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Guests must email the property at least 48 hours in advance to provide their estimated time of arrival. On the day of arrival, guests must confirm their arrival time by telephoning the property 45 minutes before arriving at the apartments. After this confirmation has been given, a member of staff will meet guests at the apartment with the keys. The contact email address and telephone number can be found on the booking confirmation. Please note that the apartments have various addresses in central Madrid. Please note that pets are not allowed.