Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. The front desk is open until 22:00. The hotel reception closes at 10:00 PM and after that it is self check in for guests. The reception is not located in the apartment building. For the check-in and collection of the keys guests must go the the following address: Heritage Resorts & Hotels Reception Club Playa Real Avenida Cuesta Correa S/N, Marbesa, 29604 Marbella. GPS: 36.489356, -4.764532 The current hours are from 09:00 AM to 09:00 PM (except Tuesday and Wednesday, the hours are from 09:00 AM to 06:00 PM) . Check-in can be done between 04:00 PM until 09;00 PM (except Tuesday and Wednesday just until 06:00 PM). • Cash transactions at this property cannot exceed EUR 2500.00, due to national regulations. For further details, please contact the property using information in the booking confirmation. • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. • The seasonal pool will be open from January to December. • Pool access available from 8:00 AM to 10:00 PM. • Reservations are required for massage services. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation. • Only registered guests are allowed in the guestrooms.