Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Please inform Bertur Pompeya in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. This property will not accommodate hen, stag or similar parties. Swimming pool #1 is closed from Tue 21 Mar 2023 until Thu 22 Jun 2023 Swimming pool #1 is closed from Mon 09 Oct 2023 until Sun 31 Dec 2023 A damage deposit of EUR 150 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that linen bears a surcharge of EUR 6 per week. Please note that extra fee for pets is €40 per stay and pet. To pay at reception.