Please inform Winter Palace in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. If you cause damage to the property during your stay, you could be asked to pay up to EUR 300 after check-out, according to this property's Damage Policy. During your stay, regardless of the duration, the sheets and towels are not changed free of charge. For bed linen, there is an extra charge of EUR 25 per bed and for towels EUR 10 per person. A cleaning service is available for stays of 7 nights or more. The cleaning cost is 20 EUR per hour. Managed by a private host