A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. This property will not accommodate hen, stag or similar parties. Please inform C'era una volta in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please note that bed linen and towels are not included. Guests can bring their own or rent them at the property for the following extra charges: Bed Linen: EUR 9 per set, per stay Towels: EUR 4 per person, per stay.