A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Ponte Vecchio Terrace in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A surcharge applies for arrivals outside check-in hours as following: Check-in from 19:00 until 21:00 costs EUR 10. Check-in from 21:00 until 23:00 costs EUR 20. Check-in from 23:00 costs EUR 40. All requests for late arrival are subject to confirmation by the property. Please contact the property in advance in order to arrange the check-in.