A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform San Firenze in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A surcharge applies for arrivals after check-in hours: - EUR 25 from 20:00 until 22:00; - EUR 45 from 22:00 until 00:00. All requests for late arrival are subject to confirmation by the property. The latest possible check-in, even if paying the surcharge, is 00:00.