A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. As there is no reception at the property, the property requires guests to let it know arrival details a few days before the arrival, so that the property can organize your check-in. Guests are asked to provide the property with the complete phone number that they'll be using during the trip for the property to be able to reach you at any time. Contact information is provided in the booking confirmation. Check-in is available from 02:00 PM until 08:00 PM, for late arrivals there will be an extra fee of EUR 20.00 after 08:00 PM, EUR 35.00 after 11:00 PM until 01:00 AM to pay in cash at check-in. Upon arrival guests will be requested to pay the city tax in cash EUR 6.00 per person, per night, children under 12 excluded, to the staff and provide them with an ID. On the day of arrival, the concierge will contact the guests in the morning at the number they left in the reservation. The guests will be able to arrange a check-in time directly with him. He will meet the guests at the door with the keys. Contact information is provided in the booking confirmation.