A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Know Before You Go • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. • Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. • The seasonal pool will be open from June to August. • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book. **Special check-in instructons** There is no front desk at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Check-in for this property is based at a different location, Albergo Serena, Via della Libertà 22, Cerri, Arcola (1.5 km/0.93 mi away from the property). Contact the office using the information on the reservation confirmation received after booking.