A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Special check-in instructions This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in instructions. The host will greet guests on arrival. For any questions, please contact the property using the information on the booking confirmation. Know Before You Go • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. • Only registered guests are allowed in the guestrooms. • A car is not required for transportation to and from this property. • The property is professionally cleaned. • Contactless check-out is available. • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). Fees • Airport shuttle fee: EUR 45 per vehicle (maximum occupancy 4) • Early check-in is available for a fee (subject to availability) • Late check-in fee for check-in between 8:00 PM and 2:00 AM • Late check-out is available for a fee (subject to availability) • Housekeeping is available for an additional fee • Crib (infant bed) fee: EUR 35 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property. Fees may include applicable taxes: • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age. We have included all charges provided to us by the property.