A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. This property will not accommodate hen, stag or similar parties. Please inform Residence Hermitage in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Bar is closed from Sat 25 Sept 2021 until Sat 07 May 2022 Piscina n. 1 is closed from Sat 25 Sept 2021 until Sat 07 May 2022 A damage deposit of EUR 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. A surcharge of EUR 35 applies for arrivals outside check-in hours. A surcharge of EUR 50 applies for late check-in on public holidays. All requests for late arrival are subject to confirmation by the property. Check-in is not possible after 21:00. Daily cleaning of the apartments is available upon request and at an extra charge. Please note that the pool and the private beach area are open from May until September. Please note that beach chaises and umbrellas will be subject to availability. To find out about our availability, contact the reception.