As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. In case of late check-in after 12:00 AM guests should inform the hotel in advance, otherwise, the reservation will be cancelled due to a no-show. Contact details can be found on the booking confirmation. Know Before You Go • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Airport shuttle fee: USD 20 per vehicle (one-way) • Airport shuttle fee per child: USD 0 (one-way), (up to 12 years old) • Pet deposit: USD 50 per stay • Pet fee: USD 10 per pet, per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: • A 3.0 percent city/local tax will be charged We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.