As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. Know Before You Go • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. • Pool access available from 7:30 AM to 10 PM. • A resort fee is included in the total price displayed. • Only registered guests are allowed in the guestrooms. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Airport shuttle fee: USD 115 per vehicle (roundtrip) • Housekeeping fee: USD 35 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: • Cash deposit: USD 350.0 per stay • Cleaning fee: USD 30 per person, per stay • Resort fee: USD 0.0 The charges below are included in your overall room price: • Resort fee We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book. Deposit is payable by paypal, bank deposit and is due within 24 hours of booking the reservation. To complete the reservation process and obtain additional information, please contact the property using the information on the reservation confirmation received after booking.