As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. • Only registered guests are allowed in the guestrooms. • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. • No pets and no service animals are allowed at this property. • A car is recommended for transportation to and from this property. • Parking height restrictions apply. • Contactless check-in and contactless check-out are available. • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). • Airport shuttle fee: MXN 2500 per vehicle (roundtrip, maximum occupancy 6) • Airport shuttle fee per child: MXN 2500 (roundtrip), (up to 18 years old) • Early check-in is available for a fee (subject to availability) • Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. No front desk Car recommended Parking height restrictions apply Guest will receive an email before arrival 72 hours Professional property host/manager Property does not offer onsite COVID-19 testing LGBTQIA+ friendly Contactless check-in is available Guests will receive an email with special check-in instructions Events/parties not allowed No elevators Property does not require health documentation at check-in Contactless check-out is available Noise-free rooms not guaranteed Service animals not allowed Pets not allowed