Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Casa Libélula - Serra da Estrela in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Swimming pool #1 is closed from Tue 20 Sept 2022 until Tue 20 Jun 2023 A damage deposit of EUR 350 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. Please note that the 50% deposit charged on day of booking must be paid by bank transfer. Casa Serra da Estrela will contact guests with further details. The remaining amount will be charged in cash at check-in.