The requirements for documents needed at check-in depend on the type of accommodation and the applicable regulations. For hotels and other accommodation facilities, a Russian passport, an international passport, or a driver’s license may be accepted. For apartments, serviced apartments, and other properties where check-in or contract conclusion is carried out according to the rules of a specific property, the required documents are determined by the property itself. Front desk is open 24/7. Check-in is remote. To receive instructions, guests must contact the property manager no later than 10:00 PM on the day of arrival. Contact information is provided in the booking confirmation. The booking manager's working hours are from 09:00 AM to 11:00 PM. Hot water is scheduled to be turned off from June 16 to June 30, 2026. There is no water heater.