The requirements for documents needed at check-in depend on the type of accommodation and the applicable regulations. For hotels and other accommodation facilities, a Russian passport, an international passport, or a driver’s license may be accepted. For apartments, serviced apartments, and other properties where check-in or contract conclusion is carried out according to the rules of a specific property, the required documents are determined by the property itself. Front desk is open 24/7. A free shuttle service from the train station is available when booking for 2 weeks or more. The transfer should be requested in advance. There is a reception desk at the address provided. Guests can check with security for the location or call the number provided on the booking confirmation. Guests are required to contact the receptionist on the eve of arrival to receive check-in instructions. Contact information is provided in the booking confirmation.