The requirements for documents needed at check-in depend on the type of accommodation and the applicable regulations. For hotels and other accommodation facilities, a Russian passport, an international passport, or a driver’s license may be accepted. For apartments, serviced apartments, and other properties where check-in or contract conclusion is carried out according to the rules of a specific property, the required documents are determined by the property itself. Check-in is contactless. Support is available 24/7. A rental agreement is concluded with guests, which requires a passport photo and a phone number for processing. The deposit is refunded upon departure after cleaning. Smoking is not allowed in the flat, including vapes and hookahs. Pets are allowed only upon prior approval and for an additional fee. Guests under 18 years old without adults can only stay with written parental consent. Business travelers are provided with accounting documents free of charge. If guests have any special requests, they can communicate them to the property administration. The administration will do its best to accommodate and fulfill guests' wishes. Contact details are provided in the booking confirmation.