Important information
The requirements for documents needed at check-in depend on the type of accommodation and the applicable regulations. For hotels and other accommodation facilities, a Russian passport, an international passport, or a driver’s license may be accepted. For apartments, serviced apartments, and other properties where check-in or contract conclusion is carried out according to the rules of a specific property, the required documents are determined by the property itself.
The administration of the facility responds to calls and messages from 09:00 to 23:00, guests can check in contactless and around the clock.
If more than 2 guests are accommodated in separate beds, the surcharge for an additional set of bed linen is RUB 350.00.
Rules of accommodation:
1. Check—out time is 12:00, regardless of check-in time.
2. Silence must be observed. Violation of silence at night, i.e. from 22:00 to 09:00, is a violation of sanitary and epidemiological requirements, for which liability is provided for in Articles 6.3 and 6.4 of the Administrative Code of the Russian Federation, which entails penalties for citizens up to RUB 5000.00.
3. Cleanliness must be maintained. Washing dishes for the guest and taking out the trash is not included in the room rate, the guests do it themselves.
4. Agreements must be observed. There should be as many people in the flat as agreed upon upon check-in. It is forbidden to leave unauthorized persons in the flat, as well as to give them the keys to the apartment. It is forbidden to stay in the flat of third parties after 22:00. A fine of RUB 1000.00 is provided for exceeding the number of registered guests.
5. It is forbidden to keep any animals and birds in the flat.
6. It is forbidden to rearrange furniture.
7. The material damage revealed during the eviction shall be compensated in full. For damaged towels or bed linen, a fee corresponding to their cost is charged. Spoilage is also considered: stains from coffee, wine, beer, chocolate, fruits, berries, lipstick, ink, waste products and other substances.
8. When leaving the flat, it is necessary to turn off electrical appliances and lighting.
9. Guests must not leave open water taps, an electric stove, electric heaters and other household appliances unattended. All malfunctions must be reported to the administration by phone.
10. Smoking is prohibited, including on the balcony and on the shared balcony, smoking is allowed only outdoors. Hookah smoking is prohibited in the flat, including on the balconies.
11. It is forbidden to use the flat for purposes that violate the legislation of the Russian Federation, as well as to store bulky items (boxes, boxes), explosives, toxic materials, and weapons in the apartment. The flat is not rented for entertainment events: birthdays, parties, holidays, etc.
Violation of any of the points may result in partial or complete withholding of the deposit. Gross violations of the rules of accommodation can lead to early eviction, without compensation for the funds paid. The flat owner is not responsible for the safety of the guests' belongings and jewelry left in the flat. When leaving the flat, guests should lock the doors and not leave the windows open.
In case of early departure, an advance payment is withheld depending on the length of stay.
The facility administration will be especially grateful for the cleanliness of the flat and the garbage taken out.