The requirements for documents needed at check-in depend on the type of accommodation and the applicable regulations. For hotels and other accommodation facilities, a Russian passport, an international passport, or a driver’s license may be accepted. For apartments, serviced apartments, and other properties where check-in or contract conclusion is carried out according to the rules of a specific property, the required documents are determined by the property itself. Front desk opening hours 14:00 - 23:00. The front desk is open until from 02:00 PM till 11:00 PM, after this time, check-in is impossible. Contact information can be found on the booking confirmation. When making a booking, please indicate the approximate time of arrival for the collection of keys, but no later than 2 hours before arrival. After making a booking, you must contact the property to clarify questions about the check-in. According to the Government Decree No. 1853 of 11/18/2020 (clause 18), Minors under the age of 14 are required to check in the hotel with the documents of their parents (adoptive parents, guardians). If the accompanying persons are not legal guardians, they are required to provide the notarized consent form of the legal guardians (one of them) and the birth certificate of the minors. Minors aged 14 or above, in the absence of legal representatives next to them, are required to check in the hotel with his/her identity document and a notarized consent form from the legal guardian (one of them). You can smoke on the balcony (if available) or at the entrance to the building.