The requirements for documents needed at check-in depend on the type of accommodation and the applicable regulations. For hotels and other accommodation facilities, a Russian passport, an international passport, or a driver’s license may be accepted. For apartments, serviced apartments, and other properties where check-in or contract conclusion is carried out according to the rules of a specific property, the required documents are determined by the property itself. The front desk is open until 01:00. Contactless check-in takes place in the apartment. Guests must contact the property in advance to arrange check-in and receive check-in instructions. Check-in instructions must be received by 01:00 AM. Contact details will be provided on the booking confirmation. Check-in is non-contact. Reasons why the deposit may be withheld: 1. There are more people living in the apartment than stated; 2. Noise from 23:00 to 09:00. Violation of this rule leads to immediate eviction without refund of the deposit; 3. Not discarded garbage, unwashed dishes, dirt. It is prohibited to leave garbage on stairwells and other public areas of the building; 4. Smoking. The presence of cigarette butts, the smell of cigarettes, hookah, tobacco and other smoking mixtures; 5. The use of additional sets of bed linen and towels without approval; 6. Moving furniture; 7. Causing material damage to the apartment and communal property; 8. Loss of apartment keys; 9. Late departure. Check-out must be made before 11:00.