The requirements for documents needed at check-in depend on the type of accommodation and the applicable regulations. For hotels and other accommodation facilities, a Russian passport, an international passport, or a driver’s license may be accepted. For apartments, serviced apartments, and other properties where check-in or contract conclusion is carried out according to the rules of a specific property, the required documents are determined by the property itself. Front desk is open 24/7. Remote check-in is available. To receive check-in instructions guests are asked to contact the property in advance using the phone number on the voucher or send a message via a messenger. Contact information is provided in the booking confirmation. Early check-out or late check-in is possible subject to availability. Pet permission must be discussed in advance before check-in. Smoking is permitted only outside the apartment or on the balcony with the door closed. The property is not rented for one-day or overnight stays. Calls are accepted until 11:00 PM.