Front desk opening hours 09:00 - 22:00. Guest services include: — 24-hour contactless check-in. — Contactless check-out. Check-in: — A guest's passport is required for check-in and contract execution. Russian citizens may present the original of one of the following documents: a valid Russian passport, international passport, or driver's license. — Guests sign a legally binding short-term rental agreement, which is sent to them in advance for review and signature. — The deposit is paid by the guest using a QR code. — After payment is received, guests will receive check-in instructions. — Contact information is provided in the booking confirmation. Important: — Reception, office, and operator hours are 9:00 AM to 10:00 PM. Regardless of check-in time, all check-in and payment matters must be completed during these hours. Contact information is provided in the booking confirmation. — In some cases, bank cards and cash are accepted for payment; however, guests must come to the office in person to complete the payment. Legal entities can also receive invoices and pay by bank transfer. — If none of the above payment methods are acceptable, guests can use a paid service — a manager can meet them on-site at any convenient time. Check-in and check-out are RUB 2000.00. — A security deposit is required for the duration of the stay and will be returned to the guest on the day of check-out after an inspection of the accommodation, but no later than 10:00 PM, to the same card used for payment. Restrictions: — Check-in of guests under the influence of alcohol or drugs is not permitted. — Parties and events are prohibited. — Smoking is prohibited. — Reporting documents for business travelers.