The requirements for documents needed at check-in depend on the type of accommodation and the applicable regulations. For hotels and other accommodation facilities, a Russian passport, an international passport, or a driver’s license may be accepted. For apartments, serviced apartments, and other properties where check-in or contract conclusion is carried out according to the rules of a specific property, the required documents are determined by the property itself. Front desk opening hours 09:00 - 21:00. Guests over 22 years of age are allowed to check into the accommodation facility in accordance with the agreement concluded upon check-in. Contactless check-in and check-out. On the day of booking, guests must send a phone number for communication, a photo or scan of their passport, pages with photo and registration, to sign the contract, and pay a deposit. The deposit is returned on the day of departure after cleaning to a bank card. Contact information is provided in the booking confirmation. Calls are accepted from 08:00 AM to 10:00 PM. 24-hour check-in is by prior arrangement. Early check-in and late check-out are possible by agreement and for an additional fee. Reporting documents are available upon request. Parties, celebrations and mass events, smoking in the apartment, including electronic cigarettes and hookahs, drinking alcohol, wearing street shoes and rearranging furniture are prohibited. In case of smoking in the apartment, damage to property, disturbing the peace after 09:00 PM, holding events without approval, checking in with animals without warning, exceeding the number of guests without approval, losing or taking out keys, wearing street shoes and rearranging furniture, the deposit is not refunded.