The requirements for documents needed at check-in depend on the type of accommodation and the applicable regulations. For hotels and other accommodation facilities, a Russian passport, an international passport, or a driver’s license may be accepted. For apartments, serviced apartments, and other properties where check-in or contract conclusion is carried out according to the rules of a specific property, the required documents are determined by the property itself. Guests must contact the hotel in advance to confirm check-in and collect keys. At least one hour before arrival. After 23:00 the hotel does not accept telephone calls.