The requirements for documents needed at check-in depend on the type of accommodation and the applicable regulations. For hotels and other accommodation facilities, a Russian passport, an international passport, or a driver’s license may be accepted. For apartments, serviced apartments, and other properties where check-in or contract conclusion is carried out according to the rules of a specific property, the required documents are determined by the property itself. Remote check-in is available. For check-in instructions, guests can call the number indicated in the booking. Upon request, the apartment administrators can advise guests on how to get to the apartment — the nearest public transport stops, parking for cars, and more. At check-in, the guest who booked the apartment must present their passport. The transfer from the Pyatigorsk railway station and bus terminal is included in the accommodation price. A deposit equivalent to one night's stay is required. The deposit is refunded to the guest's card after cleaning, provided there is no damage and the house rules are followed. Smoking, hosting noisy events, and accommodating more guests than stated in the booking are prohibited in the apartments.