The requirements for documents needed at check-in depend on the type of accommodation and the applicable regulations. For hotels and other accommodation facilities, a Russian passport, an international passport, or a driver’s license may be accepted. For apartments, serviced apartments, and other properties where check-in or contract conclusion is carried out according to the rules of a specific property, the required documents are determined by the property itself. Front desk opening hours 08:00 - 17:00. To confirm the reservation and receive check-in instructions, the guest must contact the hotel directly no later than 2 hours after booking. Contact information is provided on the booking confirmation. Reservations are accepted by the hotel only after direct contact with the guest. Guests can check in without prior arrangement only during reception opening hours. The deposit is refunded upon check-out. In case of booking after 09:00 PM with check-in on the current day, it is necessary to agree on the possibility of check-in. Late booking and payment with check-in on the current day without prior arrangement is not accepted. Early check-in and late check-out are discussed separately and are available for an additional fee. For late check-in after 10:00 PM or early check-out before 07:00 AM, an additional fee of RUB 300.00 is required for each item. Accommodation is possible for no more than 2 people, including children over 10 years old. Accommodation with a child must be agreed upon in advance. Smoking, including electronic cigarettes and hookahs, and parties are prohibited. Accommodation under the influence of alcohol or other intoxication is not allowed. The deposit is returned upon departure. Transfer and food delivery is upon request and for an additional fee. All living conditions and equipment are considered accepted, unless otherwise agreed in advance.