A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Special check-in instructions This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 9:00 AM - 7:00 PM. The check-in location differs from the property location. Check-in location: [Via Loggia dei Pisani 25]. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. This property's breakfast is served at a nearby bar, located 5 meters away. Know Before You Go • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. • Only registered guests are allowed in the guestrooms. • Contactless check-out is available. • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). Fees • Airport shuttle fee: EUR 40 per room (one-way) • Late check-in fee: EUR 15 for check-in between 8:00 PM and midnight The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property. Fees may include applicable taxes: • Deposit: EUR 100.00 per stay • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age. We have included all charges provided to us by the property.