A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Special check-in instructions There is no front desk at this property. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Know Before You Go • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: • A tax is imposed by the city: EUR 0 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age. We have included all charges provided to us by the property.