The front desk is open until 22:00. In case of check-in after 10:00 PM, guests should inform the hotel in advance and get check-in instructions. Contact information can be found on the booking confirmation. Know Before You Go • Reservations are required for massage services, spa treatments, and private bath/onsen. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation. • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Breakfast fee: JPY 1080 for adults and JPY 1080 for children (approximately) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: • A tax is imposed by the city: JPY 350 per person, per night We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.