Front desk is open 24/7. Know Before You Go • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • A resort fee is included in the total price displayed. • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. • No pets and no service animals are allowed at this property. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Fee for continental breakfast: EUR 14 for adults and EUR 7 for children (approximately) • Self parking fee: EUR 20.90 per night • Late check-out is available for a fee (subject to availability, amount varies) • Facilities fee: EUR 15 per person, per night and includes use of: - Fitness facilities - Sauna - Spa tub - Spa The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes   The charges below are included in your overall room price: • New Year's Eve gala dinner fee • Resort fee We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book. Renovations and Closures The following facilities will be closed from 03 November 2019 to 17 November 2019 (dates subject to change): • Fitness facilities • Spa The following facilities are closed seasonally each year. They will be closed from 12 May to 26 May:• Fitness facilities • Spa