Please note that a surcharge may apply for UAE residents upon arrival. Mandatory gala dinner fees may apply at UAE hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. An extra bed for children under 12 years old is free of charge, subject to availability at the time of arrival. Early check-in subject to availability. Late check-in subject to availability. Minimum check-in age: 18. This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival. To make arrangements for check-in the guests should contact the property at least 24 hours before arrival using the information on the booking confirmation. Pets not allowed. 1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room. Free cribs are available on request at the property. Deposit is payable by bank transfer and is due within 24 hours of booking the reservation. Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts mobile payments; cash is not accepted. Long-term renters welcome. This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Pool access available from 07:00 AM to 08:00 PM. Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. Alcohol is not permitted at this property. A car is recommended for transportation to and from this property. Parking height restrictions apply. Guests under 16 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision. For Christmas and New Year's Eve dinners, guests may be charged separately at the hotel.