Please note that a surcharge may apply for UAE residents upon arrival. Mandatory gala dinner fees may apply at UAE hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. The Wild Wadi Waterpark is temporarily closed until further notice. Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Extra-person charges may apply and vary depending on property policy. The city tax is paid for each bedroom: if there are several bedrooms in the room, the tax is paid in the appropriate multiple. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. This property accepts credit cards; cash is not accepted. Safety features at this property include a fire extinguisher, a security system, and window guards. Cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property. Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. Fee for buffet breakfast: approximately AED 163.00 per person.