Please note that a surcharge may apply for UAE residents upon arrival. Mandatory gala dinner fees may apply at UAE hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Between 10:00 and 17:00 there may be some noise due to renovation works. The following establishments at Atlantis The Palm will be closed during the improvements: Plato’s Café: from June 15 to early October 2026. The Palm Pool: from June 15 to July 1, 2026. You can use The Family Pool or Casablanca Beachclub. Ossiano Restaurant: from June 15 to September 30, 2026. The following establishments at Atlantis The Royal will be closed during the improvements: Cloud 22: April 30 to October 1, 2026. Skyblaze Fountain: June 15 to July 30, 2026. Royal Pool: will not be closed but will be undergoing work from June 15 to September 30, 2026. A mandatory deposit of AED 2000.00 per night for all room types, and AED 1000.00 per night for Half Board package added to any room booking, is required at check-in for guests who would like to charge purchases and incidentals to their room. If one room consists of two or more separate bedrooms, the city tax of 20.00 AED applies to each bedroom. Mandatory gala dinner fees may apply. Guests should contact the hotel directly for more information. When staying at the hotel, a local sightseeing fee is charged per room per night. The amount charged may vary depending on different situations (stay period and room type etc.). The hotel provides airport shuttle services, the cost must be specified. The Gala Dinner prices are as follows: Golden Circle: Premium access directly in front of the stage, table service, and a dedicated menu. Includes full access to the Gala Dinner buffet. 14 years and above: AED 13500.00 per person; 0 - 13 years: AED 8500.00 per person. Rouge circle Exclusive seating near the stage with Champagne and canapés on arrival, plus live music, entertainment, and access to the Gala Dinner buffet. 14 years and above: AED 9500.00 per person; 4 to 13 years: AED 6500.00 per person. Complimentary for ages 0 to 3. Premium seating A start with Champagne and canapés, followed by entertainment and access to the Gala Dinner buffet. 14 years and above: AED 7500.00 per person; 4 to 13 years: AED 5500.00 per person. Complimentary for ages 0 to 3. The buffet restaurant Gastronomy serves breakfast only. For dinner, guests can go to any restaurant on site (except Gastronomy). Restaurant Carbone is closed. During their summer stay, guests can choose between a Taste of the World dining credit or a specially curated set menu at select resort restaurants. The set menu option is currently valid for stays through September 30, 2025. Guests will be notified promptly of any potential extensions once confirmed. Atlantis Explorers Club at the property has reopened after renovation, offering enhanced facilities for children and teens. The club welcomes children ages 4–12 for supervised drop-off sessions, while a dedicated Little Explorers area is available for children aged 0–3 with parent or nanny supervision. A non-supervised Teens Lounge serves guests aged 13–17. Reservations for the Club are recommended, and meal services require pre-booking. The Club is for hotel guests only; outside guests are not permitted. All policies, session times, and rates are subject to change. The reception is located at the embankment level, opposite the Sunlight Tower lifts. It is open from October 10/20/2025. The opening hours correspond to the schedule of the main research club, which offers three classes per day: 10:00 AM — 01:00 PM; 02:00 PM — 06:00 PM; 07:00 PM — 11:00 PM. Family area – restaurant with sea view. A playground for children aged 0-4 years under the supervision of their parents. An outdoor playground with shaded areas, ceiling fans and water attractions. Opening hours: 10:00 AM — 07:00 PM. Guests may request the festive dining options by restaurants, effective as of 19 November 2025 from the hotel directly. Contact details can be found on the booking confirmation. Updated timings for Royal Tea Room: Festive Afternoon Tea: 07 December – 07 January, 02:00 PM – 05:00 PM; Festive Vitrine and Special Coffee's: 15 December – 07 January, 08:00 AM – 12:00 AM. Estiatorio Milos for in-house guests restaurant is no longer available as part of the Compulsory New Year’s Eve Dining Options effective 26th December 2025. The hotel is delighted to invite guests to a festive evening taking place on 7 January from 6:00 PM to 10:30 PM at Gastronomy. Price per Person: 14 years and above: AED 550.00. 4 to 13 years: AED 275.00. 0 to 3 years: Complimentary. The hotel will be hosting themed events during Easter celebrations. Easter Menu at Dinner by Heston Blumenthal: March 30 – April 5, 6:00 PM – 11:00 PM — Five-course menu, AED 850.00 per person. April 5, 12:00 PM – 3:00 PM — Three-course menu, AED 495.00 per adult; Two-course menu, AED 195.00 per child. MEGALO SAVVATO — Holy Saturday: April 11, 12:00 PM – 1:00 AM — à la carte menu with special Easter offers. Easter Sunday: April 12, 12:00 PM – 1:00 AM — à la carte menu with special Easter offers. Easter Dinner at Gastronomy Restaurant: April 5, 6:00 PM – 11:00 PM – Special Easter Menu, AED 450.00 Easter Tea: April 4-5, 2:00 PM – 5:00 PM – AED 650.00 for two.