The front desk is open until 23:00. Guests arriving later than 23:00 must contact the property in advance by email or phone to receive instructions for self check-in. Contact details can be found on the booking confirmation. A resort fee is included in the total price displayed. The hotel consists of two buildings: Neutorstrasse 8 and Neutorstrasse 9. The reception is located at Neutorstrasse 8. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. **Fees** The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for buffet breakfast: EUR 15.00 per person (approximately). Self parking fee: EUR 15.00 per day. Pet fee: EUR 7.00 per pet, per night. Rollaway bed fee: EUR 15.00 per night. The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. **Mandatory Fees and Taxes** You'll be asked to pay the following charges at the property: A tax is imposed by the city: up to 14 nights. This tax does not apply to children under 15 years of age. The charges below are included in your overall room price: Resort fee Charges can vary, for example, based on length of stay or the room you book.