Front desk opening hours 08:00 - 19:00. Bay Beach Motel is unable to accommodate bookings for stag/hen parties or school leavers (‘schoolies’). Any such bookings will be cancelled, with no refund given. The hotel apologises for any inconvenience. If you expect to arrive outside reception opening hours, please inform Bay Beach Motel in advance, using the contact details found on the booking confirmation. Please note that there is a 3% surcharge when you pay with an American Express or Diners Club credit card. There is a transfer service to and from Ballina Byron Airport. Please inform Bay Beach Motel in advance if you want to use the service, using the contact details found on the booking confirmation. Guests under the age of 21 years can only check in with a parent or official guardian. In case of check-in after 07:00 PM, guests should inform the hotel in advance and get check-in instructions. Contact information can be found on the booking confirmation.