Please inform Franche Brise a la Mer in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties. Guests under the age of 18 can only check in with a parent or official guardian. Guests arriving outside reception opening hours (after 17:00 from Monday to Friday and after 14:30 on weekends) are kindly requested to inform the hotel in advance. Contact details can be found on the booking confirmation. Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual "Schoolies Week" period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period. Please note that this property has a 'No Party Policy'. Please note that first nights accommodation rate is required as prepayment at time of booking. In the effort to keep all Staff and Guests safe, we encourage our Guests to advise staff if you have been in contact with anyone with Covid-19 or if you have tested positive during your stay. Additional cleans are required in apartments where Covid traces may be present and may incur an additional charge. Please help us keep everyone safe by notifying staff immediately of any covid related concerns. Please note that there is a charge of 1.6% for Mastercard and 2.4% for American Express credit card.