Special check-in instructions The front desk is open during the following times: • Monday - Friday: 8:30 AM - 5 PM • Saturday - Sunday: 9:30 AM - 2:30 PM If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Check-in for this property is based at a different location, G1 Holidays Office; 9/13 Mooloolaba Esplanade. Know Before You Go • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Cribs (infant beds) are available for an additional fee • Onsite credit card charges are subject to a surcharge The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: • Breakage deposit: AUD 200 per stay • Towels/sheets: AUD 125 per accommodation, per stay We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.