This property will not accommodate hen, stag or similar parties. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Please inform Laguna House in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. This property is located in a residential area and guests are asked to refrain from excessive noise. This property is located in a busy area and guests may experience noise. If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box. A damage deposit of AUD 1000 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card. Please note that this property has a strict 'No Party Policy'. Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made. Please note that this property has a strict 'No Schoolies Policy'. Failure to comply with property policies may result in the eviction of guests and the loss of any deposit or payments made.