Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual 'Schoolies Week' period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period. Please note that this property has a 'No Party Policy'. Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made. Please note that there is a 1.3% charge when you pay with a Visa or Mastercard credit card. Please note that this property requires an AUD 500 credit card pre-authorisation prior to check in to cover any incidental charges, damage to the property or excessive cleaning fees. Please note a registration form need to be signed, 14 days prior to check-in, by the guest whose name is on the booking confirmation. The form will ask for the primary guests credit card details and an authorisation signature, which will be used for the pre-authorization. The property will be in touch after booking to provide this form. For more information, please contact the property using the contact details found on the booking confirmation. Please note that this property is strictly non-smoking. If evidence of smoking is found in the rooms, an additional cleaning fee may apply. If keys are lost, an additional charge of AUD 100 will be charged. Please note that the number of guests should not exceed the maximum number of occupants. Please note that late check out may be available on weekends. Please contact the property in advance, using the contact details found on the booking confirmation. For further information on any of the properties policies, please contact the property in advance, using the contact details found on the booking confirmation. Wood will be supplied for fireplaces and are regularly serviced in line with council regulation when in use. Fireplaces are unavailable from the 1 October 2017 until 30 April 2018.