Special check-in instructions This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:30 AM - 4:00 PM. The check-in location differs from the property location. Check-in location: [Beaches Port Douglas]. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Reception hours are from 8 AM-5 PM Monday to Friday, 8 AM-4 PM Saturday, 9 AM-2 PM Sunday and public holidays, and closed on Christmas Day. Check-in for this property is based at Beaches Port Douglas, located on the corner of Esplanade and Mowbray streets and open daily 8 AM-5 PM. Guests planning to arrive outside of these hours must contact this property in advance for check-in instructions and a key safe access code. During the day or the following day, guests should visit the Beaches Reception desk for registration. Know Before You Go • The property is professionally cleaned. • Contactless check-in and contactless check-out are available. • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). Fees • Airport shuttle fee: AUD 56 per person (one-way) • Airport shuttle fee per child: AUD 30 (one-way), (up to 11 years old) • Crib (infant bed) fee: AUD 15.0 per day • Rollaway bed fee: AUD 50.0 per day • Credit card charges are subject to a surcharge of 2 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes