Please inform GreenGate Cottages in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. A damage deposit of AUD 500 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that GreenGate Cottages has several locations and no reception. Please contact the property in advance to arrange key collection, using the contact details found on the booking confirmation. Please note that you cannot check in outside reception opening hours. Please note that this property does not accept payments with American Express credit cards. Please note cots are available on request and are subject to availability. You can use the Special Requests box when booking, or contact the property using the contact details found on the booking confirmation.